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Writer's pictureCaterina Sullivan

Sustainability vs. ESG vs. CSR: Understanding the Differences and How They Work Together


Meeting about business sustainability

Terms like sustainability, ESG (Environmental, Social and Governance) and CSR (Corporate Social Responsibility) are often thrown around business landscapes. These concepts represent a shift in how businesses think about their responsibilities, not just to shareholders, but to society, to the environment and to future generations. While they are often used interchangeably, they represent different approaches to making business operations more ethical and responsible.


Understanding the differences between sustainability, ESG and CSR can help businesses navigate their roles in addressing economic, social and environmental challenges while identifying the best strategies to align with their values and goals. In this article, we’ll break down the differences between these three terms, explain how they intersect and explore how businesses can integrate these principles into their strategies to drive long-term success and positive impact.


1. What is Sustainability?

At its core, sustainability refers to the ability to meet present needs without compromising the ability of future generations to meet their own needs - the ability to continue to do something over and over again. It’s a holistic concept that encompasses three main pillars: economic, social and environmental sustainability. For businesses, sustainability involves integrating these three dimensions into their operations to ensure long-term resilience and positive impact.


  1. Economic Sustainability: Economic sustainability refers to the long-term financial viability of a business while ensuring that growth and profitability don’t come at the expense of social and environmental well-being. It means making strategic decisions that support long-term success, such as adopting resource-efficient practices or investing in ethical supply chains.

  2. Social Sustainability: Social sustainability is about ensuring that businesses operate in a way that benefits society. This includes promoting human rights, ensuring fair labor practices, fostering diversity and inclusion and supporting communities. A socially sustainable business might focus on creating equitable workplaces or investing in local education and health programs.

  3. Environmental Sustainability: This focuses on reducing the environmental impact of business activities by conserving resources, minimising waste, cutting emissions and protecting ecosystems. Companies that prioritise environmental sustainability may adopt renewable energy, reduce water use or transition to circular economy models.


When a business focuses on sustainability, it considers the impact of its actions across these three pillars, aiming to balance profitability with responsibility. Sustainability is a broad concept that underpins many other frameworks, including ESG and CSR, as it seeks to create long-lasting positive outcomes for businesses, people and the planet.


2. What is ESG?

ESG, which stands for Environmental, Social and Governance, is a set of criteria used to evaluate a company’s performance in areas beyond just financial metrics. ESG is often used by investors and stakeholders to assess how well a company manages risks and opportunities related to environmental, social and governance factors.


  1. Environmental: This pillar focuses on how a company’s operations impact the environment. It looks at factors like carbon emissions, energy usage, water consumption, waste management and the company’s efforts to combat climate change. Companies that score high on the environmental aspect of ESG are those actively working to reduce their environmental footprint.

  2. Social: The social criteria examine how a company manages relationships with employees, suppliers, customers and communities. This includes issues like diversity and inclusion, employee treatment and rights, supply chain labor practices, community engagement and product safety. Companies that perform well in this area tend to have strong corporate cultures and prioritise social responsibility.

  3. Governance: Governance evaluates how a company is managed and governed. It includes criteria like board diversity, executive pay, shareholder rights and transparency in decision-making. Governance also involves ethical business practices, anti-corruption policies and corporate accountability.


ESG is particularly important for investors looking to integrate environmental, social and governance factors into their investment decisions. Many investors believe that companies with strong ESG practices are better positioned for long-term success because they are more resilient to risks such as environmental regulation, reputational damage or social unrest. In this way, ESG acts as a framework for assessing not only a company’s ethical impact but also its financial stability and future potential.


Corporate social responsibility donations to charity

3. What is CSR?

CSR (Corporate Social Responsibility) refers to a company’s efforts to take responsibility for the social, environmental and economic impacts of its operations. Unlike ESG, which is primarily driven by investor concerns and risk management, CSR is more focused on the ethical obligations of businesses and their voluntary efforts to contribute positively to society.


CSR initiatives can take many forms, but they typically include:

  1. Philanthropy and Community Engagement: Many companies engage in CSR by supporting charitable causes, donating to nonprofits or sponsoring community initiatives. This can involve financial contributions, in-kind donations or employee volunteer programs.

  2. Environmental Initiatives: Companies practicing CSR may adopt environmentally friendly policies such as reducing waste, lowering carbon emissions or improving energy efficiency. They may also support environmental conservation efforts through partnerships with environmental NGOs or by funding sustainability projects.

  3. Ethical Labor Practices: CSR also involves ensuring that companies operate ethically, particularly when it comes to labor practices. This includes providing fair wages, safe working conditions and respecting workers’ rights throughout the supply chain.

  4. Diversity and Inclusion: Another key element of CSR is promoting diversity and inclusion within the workplace. This includes hiring practices, promoting equity and ensuring that opportunities are available to people of all backgrounds.


While CSR is often framed as a company’s voluntary contribution to society, it can also have practical business benefits. A strong CSR program can enhance a company’s reputation, improve employee morale and attract socially conscious customers. However, it’s important for businesses to ensure that their CSR efforts are genuine and not just 'greenwashing' - a practice in which companies falsely market themselves as environmentally or socially responsible without making substantial changes to their practices.


4. Key Differences Between Sustainability, ESG and CSR

While sustainability, ESG and CSR share the common goal of promoting ethical and responsible business practices, they each take a slightly different approach and focus. Here are the key differences between these three concepts:

  1. Focus and Scope:

    1. Sustainability is the broadest concept and encompasses a holistic approach to ensuring that a business’s operations are economically, socially and environmentally responsible. It addresses how a business interacts with natural resources, society and long-term economic stability.

    2. ESG is more of a performance-based framework, particularly focused on how companies are assessed by investors and stakeholders based on their environmental, social and governance practices. ESG is data-driven and used as a tool for evaluating a company’s risk management and long-term sustainability from an investment perspective.

    3. CSR focuses on the ethical responsibilities of a company and its voluntary actions to contribute to societal well-being. While sustainability and ESG look at the broader impact and operational strategies, CSR is often more specific to philanthropic efforts, ethical labor practices and community engagement.

  2. Drivers:

    1. Sustainability is driven by the need for long-term viability and reducing harm to the planet and people. It’s integrated into a company’s overall strategy and vision.

    2. ESG is largely investor-driven, with financial markets increasingly using ESG criteria to make informed investment decisions. Companies with strong ESG performance are seen as less risky and better positioned for long-term success.

    3. CSR is typically driven by a company’s internal values and ethical commitments to 'doing the right thing'. It may not always be tied to financial performance but rather to a company’s desire to contribute positively to society.

  3. Metrics and Reporting:

    1. Sustainability is often measured using sustainability reports, which detail a company’s efforts and progress in areas like carbon reduction, social equity and resource efficiency.

    2. ESG is evaluated through ESG metrics and scores, which are assessed by rating agencies and financial institutions. These metrics are used to compare companies’ performance in specific areas such as emissions, labor practices and governance transparency.

    3. CSR typically involves qualitative reporting, highlighting the company’s philanthropic activities, employee volunteerism, and contributions to community well-being. CSR efforts are often showcased in annual reports or on company websites to build public goodwill.

  4. Stakeholders:

    1. Sustainability targets a broad range of stakeholders, including employees, customers, communities, investors and the planet itself.

    2. ESG is primarily focused on investors, shareholders and financial stakeholders who use ESG data to make investment decisions.

    3. CSR focuses on employees, customers and communities, aiming to enhance corporate reputation and build stronger relationships with these groups.


Presenting on business sustainability metrics to team

5. How Sustainability, ESG, and CSR Work Together

While sustainability, ESG and CSR are distinct concepts, they are closely related and often work together to create a more responsible and ethical business. In fact, businesses that are committed to long-term sustainability often incorporate both ESG and CSR strategies into their operations.


For example, a company committed to sustainability might focus on reducing its carbon footprint, conserving water and ensuring ethical sourcing. These initiatives might be published in a three-year plan and reviewed annually in a quantitative and qualitative report. At the same time, that company may be evaluated by investors on its ESG criteria, which would consider not only environmental factors but also how it treats its employees and how transparent its governance practices are. Additionally, this company might have a CSR program in place, donating a portion of its profits to environmental causes or sponsoring community development projects.


In this way, sustainability provides the overarching goal, while ESG and CSR represent tools or frameworks that help businesses achieve that goal. ESG offers a way to measure and manage risks related to sustainability, while CSR helps businesses fulfill their ethical obligations to society.


Sustainability, ESG and CSR are all essential elements of modern business strategy, each offering unique benefits and perspectives on how businesses can operate responsibly. By integrating sustainability, ESG and CSR into their business strategy, companies can enhance their resilience, meet stakeholder expectations and contribute to a better future for both people and the planet.


Ready to start integrating these elements into your business? Contact us today.

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